filters
state:
Show
city:
Show
product:
Show
Show

Graceland Portable Buildings - Billing Department

I keep getting letters that state that I owe almost $1,000. They act like no money was received over the past two months along with a threat of repossession. My wife has had to call many different times and provide receipt number to straighten them out. Issue doesn't get fixed cause it keeps happening.
1.8
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1112805
Reply to reviews
Show

Graceland Portable Buildings - Great service and set up no problems on my purchase.

Trying to have my building moved has proven to be a bit more challenging, my guess is they are very busy. I have nothing bad to say about the company.
#1112645
Reply to reviews
This was our second Graceland Building. Where we live (New Mexico forest), they withstand all the elements so there was no second thought about our second purchase. The delivery person left something to be desired. He wanted to do the minimum of blocking (3 per support...
Read more
Anonymous
TG

Good tip. Thank you

4.0
I didn't like
  • Setup
#1109411
Reply to reviews
I ordered my building in March 2017; at which time, I paid my down payment and submitted my drawing construction draft. After making multiple calls, in July 2017 the company attempted to deliver a building that did not fit my drawing description. They said I requested...
Read more
1.7
#1109296
Reply to reviews
My experience seems to be very unlike what I am reading here. A person talked over various options for my needs and then made suggestions as well some that I used. Delivery was on time and it was put just where I wanted it. The construction was above average and all...
Read more
4.9
Deming, New Mexico
I liked
  • Product and the people
  • Passing inspection so easily
#1104763
Reply to reviews
Graceland had no record of my purchase contract and informed me that they in fact sold it to another company. I called the company to inquire about my payment only to be put on hold for a very long time after going through a process of an automated system. When I...
Read more
1.0
I didn't like
  • Deceiveful
#1103422
Reply to reviews
We went to the local lot where many sheds of various sizes were on display. We even found a couple that would have been perfect! But, there were no people there to talk to. Only a phone number which we called. After waiting for the boss to come on the phone, we tried...
Read more
Anonymous
Anonymous

customer service number 8563246312

1.0
#1098362
Reply to reviews
My husband purchased a building from GRACELAND RENTALS LLC in Beaufort SC, he was current on his payments until the time of his death in Jan 2016, I then took over the payments until I couldn't any longer. On June 17 2017 they repossessed the building and informing me...
Read more
Anonymous
Anonymous

It sounds like the reviewer was delinquent on payments and waited to the last minute to get their stuff out of the building before it was repossessed for delinquent payments. ...

1.0
#1088823
Reply to reviews
Show

Graceland Portable Buildings - Our experience with Graceland has been phenomenal

No issues we were treated great and our delivery was on time and the setup went very well kelli and her husband were great on sale The kramels Russellville Ar 72802
5.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1084243
Reply to reviews
Show

Graceland Portable Buildings - Do not make a purchase from Graceland

I will never buy from graceland again....they charge you late charges when you are not even close to being late...its always something with these people. I have had my building for almost 3 years and still havent got my screens for my windows
1.0
Details
Website
#1081720
Reply to reviews