Graceland Portable Buildings
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Verified Reviewer | Marion, North CarolinaGraceland Portable Buildings Cabin Construction Review
Don't Understand
- Product and the people
LIARS
will be having a estimate with true green for all the damage this *** did to0 my yard and if i don't get paid I will file with the courts will keep you updated these people are crooks once they get your money but butter melts in there mouth and will lie telling you how...
- Jd liar
- Michael liar
- Troy liar
Never Recieved A Building Review
Review in Home Construction and Repair category from Foley, Alabama
Graceland Portable Buildings Delivery Service Review
Delivery
July 17,2016 I purchased a building from Graceland of Summerville,SC from Bryan Setser. Here it is a month later and I still have no building.
I received a bill early last week telling me about my payments. I called the # on the bill and spoke with a gentleman named David. He checked into it and said the building was ready for delivery. They should call me later that day or the next......well here it is a week later and I still haven't heard from anyone.
When I call 866574**** I get a recording or someone answers and refers me to another department, I have to leave a message there and no one called me back. Can someone please tell me what is going on?
My neighbor Michael Dyffy got one is less than 3 weeks. He told me and I went and put the down payment on one for me, now I can't even get one.
Thanks
Hazel Cole 843509****
Review in Home Construction and Repair category from Los Angeles, California
Gone out of their way not to be reasonable in resolving billing issue.
I'm on disability and my benefits are paid on that card and they never sent me notice. I offered to catch up the payments (3) and gave them my new debit card. They offered to put the payment on the backend allowing me to just start making new payments to finish my contract. Then they reneged and sent someone to repossess it scaring my wife.
Tried communicate dozens of times but they wouldn't response and now has sent a Attorney after me threatening a lawsuit unless I give them thousands of dollars. I think they saw an opportunity to make thousands more by reposesing it.
Terrible company to do business with as they are liars and have caused a great amount of stress in my life and now I'll have to defend myself for 13 months of payments (less than 2100 dollars).
- Handling of billing and customer service
Graceland Portable Buildings Delivery Service Review from Myrtle Beach, South Carolina
I had a repo i called graceland portable Buildings to pick the building up.on 05/21/2016 on05/23/2016.thay sents a drive that pickes up for Graceland portable Building to pick up my building.graceland portable building told me the driver name was Randy.So the driver randy shows up between 9:30am.and10:00am on 05/23/2016 to pick up the building .in the mean time i was doing thinks in my home.the nextthing i no the driver Randy was gone.so my son inlaw pulls up in my drive .he gose to the fences and i hear him calling me to come there .so i did and when i saw the way this man called Randy had done to my fence i was very very up set .that is not all the pictures.i can't even put my gate door back on because he has bent the bar that the gate door goses on.i can't belever this is happening.
Graceland Portable Buildings Customer Care Review
Graceland Portable Buildings Customer Care Review
Graceland Portable Buildings - Owner Review from Edgewood, New Mexico
Graceland portable buildings in Edgewood New Mexico has a new owner and she is so intelligent informative and courteous !!
I give this company five stars
Graceland Portable Buildings Customer Care Review from *** Georgia
First of all im 2 yrs into a 3 year contract...took over 2 months to get it at my home...they charged me for both months and I didnt even have it!! I just let that go since I am continuing until paid for & mine.
The "Carny" that they sent...broke his machine...sat at my home for 4 hrs...no one helping him or anything...I fjnally drive him for 2 hrs around town looking for a belt for his machine. To no avail, I finally dragged his machine to his truck with my lawnmower, tore up my lawn, finally at 845pm he leaves...not a 1 thank you from graceland....FU!
If you are 1 day over your payment day, they harrass you by phone...and send mail harrassing you..yes I understand its their job, lots of ppl out there dont pay...I just purposly now dont pay just to screw with them...its 110 dollars...is a joke...they are a joke.
Never Pick Up Their Building
Got a repo 14x24 had it 6 month, my father died so decided to send that building back. Called them, said they would pick it up.
Month passes and still not touched so I call again, this time I'm ''asked'' to call their driver for them. I call the driver, they tell me they will get it right after the first of the year. Another month passes and I end up having to pay $600 for a new building site to be prepped for a larger building because theres is still sitting in the way.
Its been roughly 100 days now and it still just sits on my property empty. Tired of calling them getting the run around.
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Thank you for your positive comments. It does not surprise me that the small percentage of customers with issues end up on a site called "Pissed Consumer" By and large I think most Graceland customers love their buildings and have good experiences with the sales staff and delivery crews.