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This was our second Graceland Building. Where we live (New Mexico forest), they withstand all the elements so there was no second thought about our second purchase. The delivery person left something to be desired. He wanted to do the minimum of blocking (3 per support...
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4.0
I didn't like
  • Setup
#1109411
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I ordered my building in March 2017; at which time, I paid my down payment and submitted my drawing construction draft. After making multiple calls, in July 2017 the company attempted to deliver a building that did not fit my drawing description. They said I requested...
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1.7
#1109296
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My experience seems to be very unlike what I am reading here. A person talked over various options for my needs and then made suggestions as well some that I used. Delivery was on time and it was put just where I wanted it. The construction was above average and all...
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4.9
Deming, New Mexico
I liked
  • Passing inspection so easily
  • Product and the people
#1104763
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Graceland Portable Buildings - Billing Department

Graceland Portable Buildings
#1112805
1.8
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I keep getting letters that state that I owe almost $1,000. They act like no money was received over the past two months along with a threat of repossession. My wife has had to call many different times and provide receipt number to straighten them out. Issue doesn't get fixed cause it keeps happening.
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Graceland Portable Buildings - Great service and set up no problems on my purchase.

Graceland Portable Buildings
#1112645
Trying to have my building moved has proven to be a bit more challenging, my guess is they are very busy. I have nothing bad to say about the company.
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Graceland Portable Buildings - Our experience with Graceland has been phenomenal

Graceland Portable Buildings
#1084243
5.0
Details
No issues we were treated great and our delivery was on time and the setup went very well kelli and her husband were great on sale The kramels Russellville Ar 72802
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Advertised vs Delivered
Customer service
Diversity of Products or Services
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Price Affordability
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Reliability
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Value for money
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Graceland Portable Buildings - Do not make a purchase from Graceland

Graceland Portable Buildings
#1081720
1.0
Details
I will never buy from graceland again....they charge you late charges when you are not even close to being late...its always something with these people. I have had my building for almost 3 years and still havent got my screens for my windows
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Graceland had no record of my purchase contract and informed me that they in fact sold it to another company. I called the company to inquire about my payment only to be put on hold for a very long time after going through a process of an automated system. When I...
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1.0
I didn't like
  • Deceiveful
#1103422
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We went to the local lot where many sheds of various sizes were on display. We even found a couple that would have been perfect! But, there were no people there to talk to. Only a phone number which we called. After waiting for the boss to come on the phone, we tried...
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Anonymous
Anonymous

customer service number 8563246312

1.0
#1098362
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My husband purchased a building from GRACELAND RENTALS LLC in Beaufort SC, he was current on his payments until the time of his death in Jan 2016, I then took over the payments until I couldn't any longer. On June 17 2017 they repossessed the building and informing me...
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1.0
#1088823
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Our shed was delivered by a new driver who came with two sheds on his trailer for delivery in this area. He damaged the roof on our shed and i was told no problem someone will come make the repairs. After several phone calls and two months still no repairs done. Yhe...
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Anonymous
Anonymous

Shed roof was repaired shortly after this review. Issue has been resolved albeit several months and several calls later.

1.0
#1056591
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Bought ours last year from Ocala, FL location. Wanted it permitted so the dealer gave us ALL the paperwork we needed, with the specs we needed. Rcvd permit, no problem. Was told the correct size blocks to get (24 4x16x16) and we had some leveling to do due to our...
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4.4
I liked
  • Passing inspection so easily
  • How helpful the staff was
  • Product and the people
I didn't like
  • I had to handle the permitting
  • I liked it all
#1054125
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Purchased 10x24 garage from dealers lot, Palatka Florida. Appeared to be the best made of many local selections. Needed county permit as we are in a country neighborhood. Troubles began. Plans furnished by dealer not certified in state Plans lack foundation specs....
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1.4
I didn't like
  • See added problems
#1053768
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Contact Graceland Portable Buildings

Mailing Address:
Graceland Portable Buildings
6807 U S Highway 62
Cunningham, KY 42035
Phone:
(866) 574-7446
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My husband and I purchased a custom made Graceland garage building from a local dealer (Deborah) in Anderson, SC in December 2016. First let me say that Deborah at Double A Sales is the greatest! She went above and beyond to make Graceland's wrong a right. When our...
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Anonymous
Anonymous

The Graceland main office hung up the phone on me when I called to complain about the new building I bought. It looks like a Cub Scout troop put it together. The set up guy th...

#1048417
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