Submit ›
  • Customers like
    • Fact that i finally got my building 2
    • Customer service 1
  • Customers don't like
    • Customer service 5
    • Logistics - total loss 2
    • Using my truck 2

I had no problems what so ever. Ordered building, 30 days later was delivered. Walk in door would not close correctly and the setup driver adjusted and replaced part of the lock Assembly. Level and setup went flawless. I'd buy another one from same dealer in Greenville Ms Add comment

recently fell behind with payments. Company called and situation was rendered correct. so I thought!! Was told per conversation upon paying amount that was late, contract would be reinstated and a bill would be sent to address. def.. no the case. we had not rec, a bill for 3 months. they showed up and now its gone. Driver stated the contract was never reinstated per phone conversation and no statement was mailed. So needless to say the accounting and billing associates of Graceland Portable Buildings are not following the Customer... Read more

Was this review helpful? 0 0

I stopped by Graceland Portable Buildings just to inquire about pricing. The lady said they do not do credit checks (1st clue the prices are not what they appear to be). I replied, "I have good credit. I'm not looking for your financing." She prepared 3 different payment plans on the 2 building I was interested in. 1. Price: $8,729.0036 months, payments $430.39 total would be $15,494.04 2. 48 months, payments $370.38 = $18,162.24 3. 60 months, payments $336.83 = $$20,209.80 The lower the payment the higher the price. This is a way to get... Read more

Was this review helpful? 0 4

I have agraceland building i got behind on my payments i called them to fix it where i could keep my building and they said i would have to pay like three thousand something dollars up front to keep it i even told them i wouldstart over my payments and they said that they couldn't do that i was trying to keep my building i have made a house out of it and now i have to take what i built on to it off it dont make no since i want to keep my house Read more

Was this review helpful? 1 4

I ordered my shed 5 years ago. I had purchased property back then and wanted to see the land. I had no idea, the USA had so many remote places and I sure found out. The shed came approx. 3 weeks after I ordered it and I met the delivery in town. He said he would never of found the land if I hadn't met him. The building was tight and safe and smelled of fresh wood. As the wild animals roamed at night I knew the dogs and I where tugged in a safe place. Today, 5 years later it continues to stand tall, amongst the wild willows of what I... Read more

Was this review helpful? 1 1

I have a building that I need moved. I arranged a move and then the driver reneged and now I am stuck abandoning the building. I paid over $4,000 and now I can't take it with me.  I may as well burn it down, since I can't take it to my new residence. This company needs to WAKE UP or go out of BUSINESS! Don't waste your money!  I have celled them over and over and they don't care and they certainly  don't do anything to help.  Again, don't waste your money! Read more

Was this review helpful? 2 0

This is company is horrible, terrible customer service. Please don't use them. Add comment

I too had a bad experience with Graceland in Stuttgart Arkansas. Paid 15,000 for building. It was a repo at that. They moved it. I had to go buy 400 worth of blocks. Less than year later I needed it moved less than 1/4 mile to home and they charged over 1,000 to roll it up the street. Plus waited until weather sucked. They messed up yard. Run off sideways in ditch tipping building trying to back in. Damaged top of building cramming it in. The driver was mad because he said he didn't want to come do job. He blew a tire on forklift... Read more

Was this review helpful? 3 0

Very disgusted. We bought an aged building which means never used, and still sitting on a lot. So, never purchased. We were told the building needed to be restained. We actually went to one lot but it was bought off of another lot. I was told the building has had a work order in for 5 months already but that since we are getting the building it will be done and delivered within the 2 week time period. Day 18 building not stained, not sitting at my home, dealer location is telling me it's out of their hands. And now I want a refund. On top of... Read more

Was this review helpful? 0 0

Got a repo 14x24 had it 6 month, my father died so decided to send that building back. Called them, said they would pick it up. Month passes and still not touched so I call again, this time I'm ''asked'' to call their driver for them. I call the driver, they tell me they will get it right after the first of the year. Another month passes and I end up having to pay $600 for a new building site to be prepped for a larger building because theres is still sitting in the way. Its been roughly 100 days now and it still just sits on my property... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
You are reading about Graceland Portable Buildings.
Filing a new complaint about